3.4 Indemnity. Viagogo just like many other ticket sellers are modern professional con artists. 3.1 Accurate Descriptions. And that is before you consider the millions of shoppers now using contactless payment services such as Apple Pay or Google Pay, or digital versions of a credit or debit card stored on a mobile phone. The reader's wife had saved card details for an old account on Viagogo years earlier, but as they did not use the website regularly, neither remembered doing so. I made a 32k loss when I sold my parents' house in 1989: Can I still use it to cut a capital gains tax bill now? viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). 7.2 Copyright. Viagogo says it paid me in November, but it has not turned up in my account. Pay by credit . The comments below have not been moderated. Please note that service fee amounts may vary by event and are subject to VAT. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. CONTROVERSIAL ticket scalping site Viagogo has hit a new low, selling $160 tickets for a John Farnham and Jimmy Barnes charity show at the inflated priced of $450. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. It appears that, several years ago, your wife had used Viagogo and, perhaps unbeknownst to her, the website was logged in under your account. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. Pay by PayPal, a free service to pay online without sharing your financial information. 2.15 Claims under the viagogo Guarantee. I sold my tickets on Viagogo as a sate sale. Government pushed to ease rule stopping 'pension recycling' for tax gain - as critics say it harms older people who return to work, Become a neighbour of Clarkson's Farm: Three Cotswold houses for sale in Chadlington - the village by Diddly Squat, Will spray foam insulation make your property hard to sell or mortgage? 1 Amazon internal data, FY2021 survey of 21.2K U.S. multichannel sellers. A source close to Viagogo said it had no other connections to Global Experience Solutions. If you are unsatisfied with your bank or credit card provider, or your claim is unsuccessful, you can ask the Financial Ombudsman Service (FOS) to investigate your case. Your first port of call was to query this with Viagogo, which said it had paid the money to a card that was registered on your account, under your name. You can do this in a couple of ways: Cash out the bond at your local bank or via TreasuryDirect. 25 April 2018. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. 6.8 All Sales are Final. Please note this does not include any sales or value added tax that may be payable on viagogos fees. Contact your bank or credit card company to verify the authorisation of payment to viagogo. When We receive an offer by bank transfer, We will check to see if the bank account is valid. Including any such items constitutes a material breach of these terms and conditions. How do I unsubscribe from your newsletter? Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. If I hadn't noticed before the parcel was actually delivered, the person living at my old address may well have received a free dress, and I may not have got a refund. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. All the tickets you will find on this website are sold by legit agencies and trustworthy sellers. | Read 12,461-12,480 Reviews out of 30,829 Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. These saved payment methods are designed to make life easier, so we don't have to type in our full addresses and payment information every time we make a purchase but as your case shows, it is vital to exercise caution. If it completes and they do not refund or you don't get your item then you can open a paypal dispute. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. MARKET REPORT: Airline stocks fly higher as German carrier Lufthansa returns to profit after torrid time during Covid pandemic, Prove what Britain's worth, says MAGGIE PAGANO: Over last 20 years or so UK investors have fallen out of love with British equities, Leonardo DiCaprio and Kim Kardashian quizzed by FBI over links to fugitive financier, Housing market seeing signs of life after grinding to a halt last year, according to online estate agent Rightmove. You may only use the Services if You can legally enter into and form binding contracts. They then charge a booking fee on top of the tickets. How can I change my bank details for my resale order? Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. You will need a username and password to access the Site and use the Services. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. Viagogo has said it will stand by another dubious seller, who used a false address in Dundee to list hundreds of tickets." That, claims Webb, is the same seller listing tickets to Lorde shows in . Viagogo sells tickets from one fan to another, so it does not issue refunds - instead, it sells the tickets on again and passes the proceeds to the seller. 2.3 Username and Password. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. If we do find clear evidence that viagogo is not complying with consumer protection law, we wont hesitate to take action.The CMA secured a court order against Viagogo in 2018, forcing the company to ask touts to tick a box confirming they have any tickets they advertise. Super Bowl Ticket. Once your complaint has been recorded, you should regularly log into your user account and check for a notice of cancellation of tickets and a notice of a refund. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. 4.3 Sellers Shall Not Include Promotional Material with Tickets. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Say that you only used the tickets because you have a duty by law to keep your losses to a minimum. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. . You can update your payment method as long as you haven't yet been paid. You don't use the website regularly, so did not realised that you had any card details saved you presumed the money would go back to the account you originally bought the Paul Heaton and Jackie Abbott tickets with, which you had enteredmanually when you made the purchase. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Published: 12:47 GMT, 15 February 2022 | Updated: 12:47 GMT, 15 February 2022. Viagogo Reviews in New York City, NY | Glassdoor Viagogo Engaged Employer Overview 281 Reviews 5 Jobs 221 Salaries 180 Interviews 50 Benefits -- Photos + Add a Review Viagogo New York City Reviews Updated Aug 16, 2022 Find Reviews Clear All New York City, NY Area English Filter Found 16 of over 281 reviews Sort Popular Popular COVID-19 Related Best Shopping Deals In the know quiz I entered the incorrect email when registering, how do I change it? Why aren't first-time buyers benefitting from an increase in homes if so many buy-to-let landlords are selling up? If you paid by debit card You can ask your card provider to reverse a transaction on your credit or debit card in a process called chargeback. are safe places to buy tickets. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. How do I delete my listing? viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. If you can't make the rescheduled date, then you're entitled to a full refund. This website is legit and very popular in selling tickets for all kinds of events. Pay by PayPal, a free service to pay online without sharing your financial information. Exclusive: calls for investigations after test purchases indicate fraudulent practice of speculative ticketing. Project Mondo G is a Mercedes G-Wagen in a puffer jacket, New Honda's Civic: family car with rebellious bad boy in its line-up, Advert for the 1998 first generation of the Audi TT, Ford scrapping 1,300 jobs in UK amid European overhaul. Should you save for your child's future by opening a Junior Isa - and is it better to choose cash as interest rates rise or invest in stocks and shares? Theres a problem with my wedding venue or supplier - what are my rights? If a payment has declined causing your order to be cancelled, we suggest you undertake the following to help successfully process your payment: Try an international credit card such as Visa, Mastercard or American Express.
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